Reservation policy
Last updated: October 2026
A few simple rules so every guest gets an unhurried visit. By ticking the box on the booking form, you agree to the points below.
1. Booking and confirmation
A reservation is a request until we confirm it by email, usually within one day. Please give an email address you check often.
2. Holding your table
We hold your table for 15 minutes after your booked time. After that, it may be given to guests who are waiting. Running late? Call or email us and we will do our best.
3. Changes and cancellations
Please let us know at least 24 hours ahead if you need to change or cancel, by replying to your confirmation email or using the contact page. Packages cannot be changed on the same day.
4. Group size
Online bookings are for 1 to 12 guests. For larger groups, please see Events.
5. Packages
If you choose a special package, it is prepared for the group size it lists. Tell us if your numbers change.
6. Seating
Indoor or outdoor is a preference, not a promise. We will confirm what is available, and weather may move outdoor tables inside.
7. Allergies and needs
Please mention allergies or access needs in the notes so we can prepare.
8. Your information
We use your name, email, phone and booking details only to manage your reservation and to contact you about it. Reservation details are visible to our staff only.